Master Sgt. Amy Whitman-Rector, team lead and 340th FTG financial analysis section chief, explains what the improvement team needs from the process champion to Group Deputy Commander Col. Janette Thode, who stood in for improvement process champion Col. Allen Duckworth, 340th FTG Commander. Also pictured is Tech. Sgt. Alexis Leyva, improvement team member from (433rd TRS). (U.S. Air Force photo by Janis El Shabazz)