Is your milConnect info up-to-date?

  • Published
  • By Janis El Shabazz, 340th Flying Training Group Public Affairs

JOINT-BASE SAN ANTONIO-Randolph, Texas – Updating your personal information in milConnect, the self-help portal for Department of Defense beneficiaries, will help ensure you receive vital communications regarding your military or civilian benefits.

Military members, civilian employees and contractors can update their contact profile information using milConnect.

Anyone who has a common access card, a Defense Finance and Accounting Services myPay account logon, or a DoD Self-Service (or DS) logon can sign in on the milConnect website. Those who don’t have a DS logon can apply for one at the milConnect site. Those who have more than one status, such as a civilian who is also in the Reserves, will see a tab for each status, and will need to update each tab.

What types of information can you update using milConnect?

Active duty, National Guard and Reserve members, military retirees, spouses and eligible family members age 18 and older can use milConnect to update Defense Enrollment Eligibility Reporting System\DEERS contact information, manage health care enrollments, locate the nearest military ID card issuing facility, view personnel information, transfer education benefits to eligible family members, view group life insurance information, and manage other information.

Outdated DEERS information could delay access to health care. Inaccuracies can also delay claims processing and income tax reporting.

Civilian employees can also update employment, personal contact and Global Address List (GAL) information using milConnect. Information entered in milConnect transfers to the GAL in approximately eight hours.

To stay connected and informed – update all your milConnect info each time your status or location changes.

For technical support contact milConnect Technical Support at (800) 477-8227. Technical support is available 24 hours a day. After you dial, follow the voice prompts to select milConnect technical support.