Teresa Davies, 340th Flying Training Group continuous improvement manager, briefs 340th Flying Training Group members gathered at Joint Base San Antonio-Randolph, Texas Nov. 19-21 for a continuous process improvement event to address pay issues that occur when Reserve members transition between pay statuses as Davies’ improvement process mentor, Bob Daffin from the Air Force Reserve Command at Robins Air Force Base, Ga. looks on. (U.S. Air Force photo by Debbie Gildea)