Senior Master Sgt. Jon Rousseaux, 340th Flying Training Group aviation resource management superintendent, discusses Reserve pay processing issues with Teresa Davies, 340th FTG continuous process improvement manager, during the Nov. 19-21 CPI event held at Joint Base San Antonio-Randolph, Texas, to find solutions for issues that occur when Reservist transition between pay statuses. . (U.S. Air Force photo by Debbie Gildea)