Col. Brent Drown, 340th Flying Training Group deputy commander receives an outbrief from Master Sgt. Terri Wren, 43rd Flying Training Squadron following the continuous process improvement event held Nov. 19-21 at Joint Base San Antonio-Randolph, Texas, to address pay issues that occur when Reserve members transition between pay statuses. Drown stood in for the improvement process champion, 340th FTG Commander Col. Allen Duckworth. (U.S. Air Force photo by Janis El Shabazz)